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Just a update and hoping I can get some more advice. In the end it turned out the engineer that first came out broke boiler with what he did. We had to have a brand new boiler installed. New Boiler was installed last Thursday and we now have hot water and heating. But have noticed that hot...

I was just researching and I believe what he put on washers was actually LA-CO Slic tite Heavy duty pipe thread compound. Pot looked identical to this. Is this bad in boiler could it have blocked the mini heat exchanger or DW heat exchange?

I have followed cold water inlet pipe back so did engineer last night there is honestly no tap or valve. We both searched whole cupboard. Another Engineer has just come out and he was beyond useless. He was here barely 5 minutes. Looked at boiler turned it off at wall, turned it back on, tried...

System pressure seems fine it's in the green and hasn't changed. I appreciate it's hard to diagnose over net without seeing boiler. They are sending someone back out within 24hrs. But the company they use are awful and most of the time they don't seem to know what they are doing. Took them 8...

Could be but we tested everything before he left and heating and hot water were working fine when he left. 10 minutes after he left every thing stopped working. If he has forgotten to open the flow and return valve wouldn't it have not worked even before he left, or would it work for a bit then...

I have just tried turning the knob to reset waiting for 3 seconds and letting go and it does nothing. Boiler isn't even responding to a reset. I tried turning knob to reset and waiting abit longer just incase still nothing and does not appear to have reset. Im going to call them now

Just to add when I try to turn on heating nothing happens, Boiler is not responding at all, it doesn't fire up, it just stays silent. When I turn on hot taps water starts coming out then water flow drops to a trickle and water is cold. You can hear water running through boiler but again boiler...

Finally they sent someone out, they turned up at 9.30pm and opened up boiler, they could not isolate boiler but did find out where they thought water was leaking from. They said some washers in the mini heat distributor had gone. I think that's correct. He happened to have some washers in his...

Housing association have finally phoned back and told me it's not a emergency. They told me it's ok to use boiler with water pouring through it and water all over electrics and control boards. They say it's ok to leave it leaking and they will fix it at some point. I'm lost for words I really...

Will do. Finally managed to get through and spoke to someone. They told me they needed to speak to engineers to see what priority it would be and when they could send some one out. Said they would ring back with in the hour. 1 hour has long passed and guess what no phone call. So fed up with it

I have been ringing housing association all morning they are not answering phone. You just get put on hold listening to terrible music and no one ever answers. Rang at 7am sat on hold for 1hr then had to give up as had to go and sort my youngest son out. Rang again at 8.30am sat on hold for...

Here is a photo of underneath of boiler

I rent from housing association. I have to report emergencies to them and they send some one out. I've phoned housing association to report it and they told me would you believe that it's not classed as a emergency unless water is gushing. Its a continuous drip which fills up a large bucket...

Sorry if pictures are not great. Where I've drawn a red circle is where water is dripping from. I hope you can see the pipes ok. There are a couple of things that look like the could turn on pipes above but they don't seem to move and are on pipes heading upstairs. Above is upstairs bathroom...

I have looked under boiler at all pipes and can not see anything to isolate boiler. There are no taps underneath that I can turn off and not even one of them valves with a screw under that You can turn to turn off water. I've searched every pipe in cupboard. None of pipes have anything. Only...

Hi, I need some urgent advice. I Came home earlier after going out for evening, to discover hallway floor and kitchen floor covered in water. On further inspection I discovered that water was coming from boiler cupboard. On looking in boiler cupboard I found boiler has started leaking...

They are wood framed double glazed windows not PVC. The Windows that have exploded face in a direction that when in rains 90%of the time rain comes straight at windows so windows have taken a battering from the weather. When it's hot sun shines on them directly most of day and gets very hot...

I wonder if any one can give me some advice. I live in a housing association house. It's a fairly new build, it's was built 12 years ago. We have lived here since they were finished being built. A few years ago, we were downstairs eating tea when we heard a big bang explosion sound. Ran...

I only have these photos to hand right now of boiler. I'm not home right now but will take some more photos when get home. Silver/grey thing next to it which you can see in one picture is water tank.

MeldrewsMate there is no need to be rude. I was just asking for advice, and was just trying to explain situation as well as I could. I'm a single mother with 4 children to take care of, just got out of a abusive relationship and am just trying to work out what problem is with hot water. I do...