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Cheers for confirming. I'm getting both bathrooms done, so I got my builder to try it on the other cistern/frame to prove it had the same problem, which of course it did. I bought it all from West One Bathrooms Ltd's Kohler store in Clerkenwell. They were seemingly pretty insistent it was...

I have had a feel around the inside of the rim, and everywhere is smooth except on the rear back towards the right, there seems to be a faulty raised bit. I've taken some pretty rubbish photos with my phone selfie camera - you can't really see the detail, but most of the rim feels completely...

Thanks. I think I'm just going to send the pan back and buy something else instead. It's still doing the following, with the 3 litre flush, and the cistern set to 4.5 litres maximum.

Yes it's a new install, downhill. It seems to be such an eager flush that the water crashes up and around the rim, overflowing onto the floor. It doesn't seem to be a problem with drainage - it hasn't got as far as draining by then! I've uploaded the video to YouTube so you can see what's going...

Hi. I've had a Geberit Duofix 112cm installed with the Sigma 12cm cistern, flowing into the Bauhaus Pier compact WC. On either flush - smaller or bigger - the water often overflows the rim of the toilet out onto the floor. Can anything be done to reduce the flow from the cistern? My dealer has...