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Thanks for the replies! We have one floor of four flats above us. We pay the utilities bills directly to the electricity/gas companies of our choice and I have tried to find a good deal. We have no contact with our landlord who (I believe) lives abroad and report any problems to the letting...

Hi, I'd really appreciate some advice. I live in a rented flat in an art deco/1930s era block of flats. The windows are very old with metal frames. The only heating system in the flats is a hot water pipe that runs through all the flats and heats only the hallway in our flat (we also have an old...