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I’ve just moved into a property that has an e tech plus 38 boiler It was only installed in May 22 but the previous owners emigrated to Australia about 6 months ago so it’s not been used during that time and it’s not been serviced either. Neither the heating nor the hot water was working when...

Comparison to a corrupt Italian Prime Minister does not provide exemption for shoddy workmanship. A company have taken money from a customer, not completed the job and failed to inform the customer. If they weren’t prepared to carry out the work they were paid for they should have walked away...

So it was a schit service man then, the repair man didn’t have any problems clearing the fan, cleaning the boiler and putting it all back together. At least I know not to use them again. The reason I didn’t go back to them was simple, it was New Years eve and they didn’t answer the phone. I had...

Thanks for the replies. The boiler is a Ferroli Modena 80e (will be getting a new one when I have the cash) I paid £80 (including vat) for the service, wanted to get my facts straight before I complain to the company. Thanks again

Just a quick question about boiler services if anyone could help please? I moved into my house last year, found out the boiler was 18 years old so had it serviced by a local company the end of Oct 2017. New Year’s Eve the boiler stopped working, wouldn’t fire up. Called out a local repair man...