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Hi MeldrewsMate, thanks for commenting - I like ur icon on porn and plumbers! LMAO!! Agree with your first paragraph and I believe we're eon the same page. However, may point is that, if you look at my drawing, the salt will dissolve away leaving a small pillar of salt that prevents the rest of...

Hi guys, are the salt blocks in the Kinetico 2020c supposed to dissolve sideways? ie. from outwards to inwards rather than from bottom up? I thought it should babe the latter. See pics I've drawn (note: salt blocks are in light grey colour).

Thanks, ih, very helpful info for a newbie like me here. :) Nice F, the model is Kinetico 2020c. The salt blocks are exactly the same since day one and it's from a Kinetico dealer so it is definitely correct.

Hi, I am looking for some desperate help as I am not getting any answers from the local Kinetico service centre closest to me. This problem was never resolved since day one of installing the Kinetico 2020c in late 2013. It goes from softened water to unsoftened so inconsistently that I don’t...