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Hi again. Yes it has the smaller diameter clear hosepipe type coming from the pump, into the larger 42mm plastic diameter tubing, through the cavity, outside the house and on a downward diagonal angle into the external SVP. I've checked the entire run of the smaller clear pipe by accessing the...

Hi and thank you for your reply. I've checked the outside pipework and it's the larger diameter 42mm stuff going into the external SVP. Having taken the condensate piping off it's not frozen so I'm stumped and thinking it might be more related to the pump itself?

Hi all, New to the forum and google searches brought me here so please be gentle. My mother has a Worcester boiler which was fitted by BG around 18-24 months ago. It has a BG WR1 which I know is a re-badged Drayton Digistat and condensate pump which is fitted to an external SVP. The boiler is...