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At last our Wave has been reverted back to software version 20.18.00. Looks like it has fixed the issues. Tonight room set to 21 degrees flame stayed on until set temp, pump ran on for approx 10 minutes and has been off ever since. Room temp has dropped to 20.8 will be interesting to see when...

Hi Paul Great that you are sorted but still don't see why the boiler turns off 0.5 degrees under the set target. Noticed another issue with ours last night set temp was 21 degrees but the boiler fired up again when the room temp was 21.2 degrees. I have been studying it more last couple of...

Until you get a new boiler by the sound of it which I would be happy with at the present time.

Sounds like a load of rubbish to me if they can block software updates then they can unblock later if you get a new boiler. Personally if I bought a new boiler I would not want the Wave as it is too much trouble in fact although I think Worcester boilers are excellent I would be looking...

Cheers Paul let me know if it fixes the issue. To say they are only aware of you having an issue well they are also aware of me.

Nice one

I have received an email today saying they want to send an engineer round free of charge. Bit difficult with work. I can't see why they can't just leave alone everything worked really good with software version 02.18.02

You are correct no one will notice until we put the heating back on and even then not everyone notices as it depends where the pump is to whether you here it. Ours is in the garage as part of a system boiler. Lets hope we get somewhere it is ridiculous that they release untested software...

Yea the email was last week

Hi Paul They can revert the software back to 02.18.02 as they have done it in the past when the software didn't work much the same as the situation we are in again. So far I have had an email which is copied below. Best thing to do is complain they will argue that is working as it should but it...

I am rather annoyed to report that after the latest recent firmware / software update to version 02.21.00 the issue of the pump running constantly has returned. I have studied this evening what is going on. The thermostat turns the boiler flame off 0.5 degrees before the set temperature and I...

Hi Just checked our software version on the Wave and it is still 02.18.02 so all should be OK but the issue with the pump constantly running only occurs when we run the central heating and the heating hasnt been on for months now. I can confirm that when they rolled back the software to 02.18.02...

Got an email from Worcester Bosch confirming the sofware has been reverted back to 02.18.02 From tech support Thank you for your continued patience with this matter. We can now confirm that a firmware rollback has been carried out on your Worcester Wave, your firmware version will now be...

My wave software has reverted back to 2.18.2 but it still turns the boiller flame off .4 of a degree before the set temp (I can live with that) at least now the pump stops running a couple of minutes after the bolier flame turns off. At least they have listened and rolled the software back to...

So any advice on options to replace the wave? we have a Greenstar 30 CDi System boiler so need a programmable themostat that will also have a programmable timed hot water function as we still have a hot water cylinder. Not too bothered about the themostat being internet connected.

Not sure what they have screwed up as everything worked perfect untill the latest software update, that is what is so annoying all they have do is revert back to the earlier software version and it would be fixed, rather pathetic really for such a large company.

Still no fix from Wrocester Bosch how long does it take to revert back to software that worked. Sick of listening to a running pump pumping cold water around my house

If you wouldn't mind when you contact them point them to this post as they just seem to be fobbing most of us off saying they are looking into the issue. There would be no issue if they simply reverted the software back to the version that did work simple really

Hi Thats the problem the latent heat hardly raises the temperature so the thermostat is never satisfied thus the pump keeps running. It didn't do this before it's only since the latest software update. By the way ours is a system boiler not a combi, I.E we still have a hot water cylinder

Did some investigating tonight. Temperature on the wave set to 19 degrees. The Wave turned the boiler flame out at 18.2 degrees (set temp 19) and according to Worchester Bosch will then continue to run the pump using the boilers latent heat to continue warming the room up untill the set temp is...