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Oh great - what do I need to do with the valve - replace? Or do I need to change the valve motor?

I wonder if anyone can help. I moved into a 12 year old 3 storey house just over a year ago. The heating and hot water worked fine all last winter. When I have come to switch it on again now the weather is colder, the hot water is fine but the radiators don’t come on. I turned off the hot water...