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Thanks everyone for your replies. I will get all the tech info tomorrow. They were registered but the company that installed were subcontracted. I am trying to find out if it should have been installed in the first place. As in, was the survey done correctly. From what I’m reading now it sounds...

Hi We looked into installation as when we moved in it was a very old heating system which needed to be replaced. I looked into ASHP and asked a company that was advertising to give me some info. They came round and did a survey saying that now not all houses were suitable. They did the survey...

Hi Im hoping someone can help me before I go bankrupt or freeze to death. we an air source heat pump installed in Nov 2017 to replace our existing old oil system. There were problems form the outset, the heating never reached a reasonable temperature, (last years cold snap was awful.) we...