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This and our previous system were set in this way and in fact also my work alarms? Perhaps I have not used the right terminology. So when we leave the property there is a delay in the hallway and front door sensor to allow us to leave the property without triggering the alarm. Likewise a...

Hi, sorry for the delay responding on this thread, ultimately I did a restore and set up from scratch as the software upgrade just didn't see to be working as it should. Everything is now working well with the new Smartcom wifi panel and associated alerts to our iPhone as and when triggered. We...

Really sorry to be making tis such hard work. UDL password is the default, but I still can't connect wintex to the panel, just keeps saying to check settings? Earlier you said, "So when you flashed the panel DID YOU DEFAULT THE PANEL" I don't think I had that option, how is this done please?

From wintex or the main keypad? I didn't set the UDL code, asll, I have id the Engineer code and Master code

I didn’t set the UDL code, is this different to the Engineer or Master code?

Is this on wintex or the key pad?

is the UDL code the Master or Engineer code?

Programming port

Hi, I am using a laptop and the Texecom JAC-0001 Premier USB-Com USB interface Cable for UDL Premier Panel to connect. Is the UDL the Engineer code? I have tried this and also 1234? I flashed from laptop using the above cable and Premier Elite Flasher and upgraded from V2.11.02LS1 to...

Sorry for not replying sooner, been away for a week or so. The issue is definitely with the Wintex connection. I just keep getting unable to connect to panel coming up. I know the cable I am using is ok as I have successfully upgraded the software to the latest version. Gone through the...

Just has loads of f’s?

Yes, I have done that previously. The current panel messages are Com 2 fault, and when trying to connect the Connect app it said modem in connection please wait and then Ack failed? Also said was connecting by Arc 1?

Yes, followed the connection guide, what is a digi reset please?

Currently saying, please wait modem online?

These are the messages

It's not that, but I now have the code, but even though in Engineer mode still won't connect. Seems to think it's in modem mode, not generating the 6 digit code?

So how do I get that code?

Is that different from the Master code?

Hi, I have managed to get my firmware upgraded to V5, powered down the system and also reset it. I have installed the Smartcom and it is connected to my wifi. But following the instructions I am unable to enable the texecom connect app from the keypad. Entered the Master code, said welcome...

Sorry, I put a few options on, can you confirm which one I need please?, appreciate your help.