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Thanks for your reply ericmark. I think you may be right, a part was probably removed when the wireless thermostat was fitted, if only we could remember what it looked like lol. I've emailed Baxi so we'll see what they say.

We have a Baxi Ecoblue plus 24 combi boiler with the Baxi Ecoblue wireless thermostat (7212344) We have installed the nest 3rd gen thermostat. The boiler terminal blocks b1 and bk2 are connected to terminals 2 and 3 on the heat link. We have gone through the set up and all seems ok, there is a...