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After nearly 3 months trying to get it sorted....what do you think hehe....all the best....Rick.

Happy New Year to one and all....well l hope that the rest of the year is as lucky as the start to this one....A parcel arrived this morning with a brand new Worx brushless drill and two new batteries, exactly as you would but it in the shops. No word of explanation or anything, just a note...

Hehe Worxcrapcustomerservice.com...the list is endless. It's the principle of the problem and by alerting others to a poor company it might save them the hassle that i'm going through. Btw is was 80 quid.

Many thanks for the info, not much l can do now until after crimbo, but l think a domain name to shame might well do the trick as bad publicity is the last thing they would want. I'll find their head of sales, he wouldn't be pleased to find a domain name out there slagging off the companies...

Bought from Argos but their liability stops at one year....Rick.

Sound advice indeed thank you. For a few quid l could buy a domain name such as Worxproblems.com or similar and shame them online. I did that a few years ago over a dispute with a travel company. When l pointed out the domain name to them that l bought and said l would publish the whole sorry...

Yes thank you, l was thinking along those lines, l have used the small claims procedure many moons ago and it did the trick, the other party quickly coughed up. I shall wait until after crimbo now.

I have had the drill for nigh on 3 years and it's been great, but now that it's packed up, trying to get it repaired is a nightmare. I worked for myself for over 35 years as a domestic appliance engineer and l made it a rule to keep in contact on a regular basis if a customer was waiting for a...

Hello to all as a new poster here. I have a Worx brushless drill. It was 2 years and ten months old when l contacted Worx stating that the drill was faulty (3 years guarantee), it kept stopping or wouldn't start at all. Many emails have passed backwards and forwards concerning the repair (the...