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Thank you for such a prompt reply I have written off the Viallant headquarters because the local and national support in my country has proved themselves useless. They claim that this is the way that smart thing works, but somehow I suspect them of being totally unaware of the way it is...

My greetings from far away (It is Ukraine!) I have a question to Matthew B, since you seem to have been experienced in the vSmart matter. My problem looks very similar to that of yours. So, let's start with the equipment, hardware, and software and then work up to the problem. In July last...