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The second gas engineer did not turn up. Been told that if it happens again to ring the gas engineer back and see what he can do

First post. We have a biasi Rivera HE boiler. The LL has had loads parts replaced on it. Working perfectly until last few weeks especially when the hot water tap was turned on it ignited with boom ( like someone had slammed the door very loudly) some of the plaster had come off the wall as...