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err, no, they can do that themselves. They've done 4 pages of repairs, and to be fair, they are actually pretty good at fixing things when they get down to it. shame they couldn't have built it right n the first place. Thanks.

Would I have that valve downstairs, bearing in mind that both toilets appear to be on the same drain? I know I have one on the soil pipe upstairs as I saw it when the house was being built. If there were one downstairs it would need to be above the basin, and the sound appears to come from floor...

Long story, bear with me. New build, moved in exactly a year ago. we have some oddities with the toilets. 1) The site is an active building site and, just before Christmas last year, the contractors cleaned the external drains to ensure they didn't get called out over the holiday. Nice idea...