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    Decking vs Veranda - COMPLAINT - HELP!

    @kingandy2nd yeah it has been there for 10 years so it's an alteration as opposed to am entirely new structure. Thanks for the advice. @denso13 the complaint was about his conduct. I left the planning side well out of it. @cdbe thanks!!
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    Decking vs Veranda - COMPLAINT - HELP!

    @tony1851 okay great. I will try that route. There is bamboo screening on the left side so neither of us can see into each others garden although they have still complained. I will suggest suitable screening each side with raised fencing and see what the response is. Thanks for your help!
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    Decking vs Veranda - COMPLAINT - HELP!

    The council seem to be on the neighbours side so I know PP won't be accepted during the standard process and we will have to appeal. Is it worth waiting for an enforcement notice? I read you still have the option to apply for planning permission when appealing an enforcement notice; would an...
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    Decking vs Veranda - COMPLAINT - HELP!

    Also, both ground levels are artificial. The house is on a steep hill but they levelled out the ground level in the garden so that it was even. Same for the main house.
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    Decking vs Veranda - COMPLAINT - HELP!

    @tony1851 thanks for your advice. I thought when a structure was attached to the house the highest ground level would be what was adjacent to the house. If I'm wrong, then I'm wrong! The neighbours don't want any higher screening, we already offered. Does shubbery make any difference when...
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    Decking vs Veranda - COMPLAINT - HELP!

    Okay thanks! That's where I'm a bit confused as technically the highest natural ground level adjacent to the structure is the ground near the front door (given the decking is attached to the house). I'm not confident on this though.. Any other opinions?
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    Decking vs Veranda - COMPLAINT - HELP!

    Here is the decking mid-construction so you can see the drop. It is a 90 degree one..
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    Decking vs Veranda - COMPLAINT - HELP!

    Oh and the lines above the decking are the bannisters
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    Decking vs Veranda - COMPLAINT - HELP!

    This is a rough sketch. The decking is attached to the house.
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    Garden Decking Height

    I'm having the same issue although when you exit my back door there is a steep drop (around 1.5m). I have built decking which is attached to the house. Where would the ground level be taken from?
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    Decking vs Veranda - COMPLAINT - HELP!

    Thanks @tony1851. The decking is attached to the house so is the highest level of ground is the ground adjacent to the front door? The officer said: 'Within the curtilage of your property, from the boundary of the front of your property, the land level is higher than to the boundary of the...
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    Decking vs Veranda - COMPLAINT - HELP!

    Latest update - I emailed the enforcement officer with the definition of verandah and stated that clearly my structure does not fall under the description. They then emailed back and said it was actually a raised platform and if I did not give them permission to come and take measurements they...
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    Decking vs Veranda - COMPLAINT - HELP!

    Haha! Should I go back to him with the council's definition or just raise a complaint?
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    Decking vs Veranda - COMPLAINT - HELP!

    So, an update. I emailed the planning department to ask for a definition of verandah and decking and they replied with this; Decking - a timber platform or terrace attached to a house or other building, level with the ground floor Verandah - a roofed platform along the outside of a house...
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    Decking vs Veranda - COMPLAINT - HELP!

    Yes - I definitely will take the proactive approach and plan to raise a complaint as there are other issues with the enforcement officers' conduct which have been unacceptable. My question is whether asking for the defintion of veranda opens up a new can of worms as I fear he will choose a...
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    Decking vs Veranda - COMPLAINT - HELP!

    Thanks all for your advice. Given he stated in his original email that it is decking - could I just go back to him and say there is no confusion; in your original email you clearly state that it is decking? And then leave him to explain why he did this? I am worried if I ask him for a...
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    Decking vs Veranda - COMPLAINT - HELP!

    Hi there - I am hoping someone can help. I recently extended pre-existing decking at the rear of my property. My house is built on a heavily sloping hill which declines in gradient as you approach the rear. As a result, there is a c.1.1m drop when you open the back door. I researched online...
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