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Thanks woody for your time with this, it's very much appreciated (sorry only just seen the email notification now). Next door are going to get the builder to put a 10 guarantee in place or one that will. They will also get a surveyor in to look at it, which nextdoor will pay for. At least...

Hi guys, 20+ years ago my parents had a flat roof installed over their kitchen (just 1 story) and the adjoining neighbour did the same. So basically it was one big flat roof (I think it's fibre glass). The have a lifetime guarantee with it. They now have new neighbours who want to raise...