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Hi Paul, Good to hear from you and pleased they've finally got things sorted. After a few weeks since my unit was reverted it is back operating as it should for me. I have noticed that sometimes when the room temp is say 0.2 away from target that the CH turns off but most of the time it's...

Hello Paul, I am sure on 02.18.02 the CH always turned off 0.5c before the target. I have never looked at the Wave app as much as I have in the last few weeks but sure that's what is has always done. Yes, I had that issue on 02.21.00 in that even though target was eventually reached the CH...

Hello all, As of yesterday I'm on 02.18.00 and we're back in business. The CH runs until 0.5c away from target then the pump runs for a few mins (approx 5 I'd say) before turning off. This is now back operating as I've always remembered. I checked first thing and the software version is still...

Hello Paul - the fella in the WB Controls team (Adam) wouldn't divulge other peoples case details so perhaps someone else is dealing with your case. The fact is it doesn't affect the UK as a whole. I've had another mail since as follows:- "We are able to push software 2.18.00 through to your...

Answering Gasguru first - I didn't ask that question and to be frank, the application on my phone is garbage and doesn't connect half the time plus the history detail on usage is wildly inaccurate. If I have any other issues then I'm spending £100 on a Hive unit and binning the Wave like you...

Hello Paul, Update after speaking to the Controls team at WB yesterday. It transpires that our issue is unique to specific boiler/control boards/Wave setups and doesn't affect the entire UK. The person I spoke to actually stated he was only aware of my issue and not dozens of others. I can buy...

I had mail today saying the same thing. Told them to downgrade my software....last chance. Next stop...Watchdog

Hello, Still waiting on news from the Germans after I passed on my details last Wednesday. Yawn.... Cheers, Paul.

Hello again, After chasing WB Technical advice for a response to my mail I've received the following earlier today :- "Dear Paul Thank you for your enquiry. For us to be able to proceed with software alteration please can you supply us with the serial number and access code for the Wave...

Nothing back from my email either Paul but very early days for mine. I'm just pleased it's 23c outside as I can't hear the pump! :-) Mine is part of the boiler (aren't they all?) in the garage but my house is so bad sound wise I can hear the boiler from my bedroom which is the other side of the...

Quick update - phone call received from the WB Controls team. He himself wasn't aware of any current issues but after pinging colleagues he did confirm about issues a few years back. I can only guess that's around Spring/Summer 2018. As he requested I have since emailed...

Hello again, Thanks Paul for confirming when you emailed - would you mind passing on the actual email address pls so I can mail them? Gasguru - bit technical all of that but I know enough to wonder why like you say a company of the size of WB are using opensource code. Just rang WB Tech...

Hello Paul, Thanks for the quick response. When you say you've had an email I take it that is recent? I will contact them and also state of another issue of when the target temp is reached the Wave continues to fire the CH every few mins (stays on for 5secs) then goes off again which of course...

Hello there Paul. Firstly - thanks to everyone for this post which I have stumbled across this morning after my own WB 34CDI/Wave setup really started to frustrate me the other weekend. I have always heard the pump over the years (installed May 2015) but something different seemed to be...