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    Reinforcing retaining wall foundations

    Hi all, My husband, my father in law and I built a retaining wall in the garden a year ago. We then had a kitchen extension that due to poor planning on behalf of the architect or builder was too low and so the patio had to be dug down just over 1 foot, going below our foundations. My FIL...
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    Builder payment for mouldy plaster

    Hi all, just a sense check please. Summary: should a builder charge to remove mouldy fresh plaster and redo? We've had a kitchen extension done where we had the builders give us a shell with electrics and plumbing. Costs have been added as we've gone on and we have accepted them as we have...
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    Kitchen side return flooring level

    I would like some advice please as I can't find the answer- who should have realised the extension needed a step up? We get on very well with our builder so don't want to assign blame unnecessarily We are having a side return and back kitchen extension. We had some problems with our architect...
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    Builder does not understand waterproofing the basement

    Hi all, I'm back for a bit of advice please. We got a builder in to waterproof our basement and have got a real mess on our hands. A bit of a long story.. We have a narrow Victorian basement that is pretty damp that we wanted converting into a dry utility room. We got some surveys and quotes...
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    Broken boiler but still charging..

    Hi, I got a plumber round to change the pipes for 3 radiators to one. They aren't quite in the right place but luckily there is some give so at a stretch we can make it work when we install the radiator. He quoted to do this and install Hive for £160. Seemed like a nice guy until he broke the...
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    Damp chimney breast

    Hi all, We have a Victorian terrace where we have 2 damp walls around a chimney breast that has been opened (we planned on using it for storage). We thought the bathroom behind iy was leaking but we ahave since ripped that out and can't find a culprit. When there is heavy rain, we do get some...
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    How to connect water supply to high level cistern

    We have installed a high level cistern with copper pipe water supply (we prefer the look of this to a flexible connector) but the compression nut wont screw onto the male plastic inlet and is ruining the thread. When the water supply is turned on, we get a leak! What do we need to do...
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