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Hi both, thanks for your responses. @dilalio, as per post, for the time being at least there is an active BG Homecare policy, and has been since they installed the current boiler. And yes, the equipment has been serviced as part of that. In fact there was a BG engineer (in practice, a...

Hi all, first post here so hope it's an interesting one. I've recently moved into my parents' home with view to a thorough refurb and refresh, and have spotted quite a bit of plumbing that needs updating/fixing. They've also had a nightmarish experience with British Gas Homecare that will take a...