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Thanks for the replies - was hoping it wasn't snapped off. By the state of the flat when I moved in I'm not surprised that it's snapped off and no one did anything about it. There are 20 flats in the block in total across 4 floors - I'm on the top so I'm presuming the larger service pipe to...

I've moved into a new flat and struggling to shut the water off at the stop cock - it has no handle and the shaft is smooth and cylindrical so I can't get any grip with an adjustable wrench. Any suggestions on how to work it? Weirdly the end of it is smooth so can't work out if there was a...