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Thanks, it was amazon, ill contact them

I appreciate that, do you have any remarks regarding the issue with the myst produced of the fireplace?

We live in malta which uses a triple plug, however anything bought outside malta has only a dual plug, therefore this is how we work with plugs. Don't mean to be rude but I came here to ask for the fireplace not the plugs ..

Yes of course, otherwise there would be no mist would it?

Hi everyone, I just bought this fireplace however from the side whereas the fan is, the fireplace is not producing mist. What could be the issue?