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Hi Matt, I fit Door stop doors and it sounds like whoever came to look at it doesn’t really know what they was looking at. It sounds like your latch plate needs loosening off slightly which will make the key easier to turn. If you open up the door and have a look at the lock side of the...

You would be best to measure the height of the doors 10-20mm short in the height so you are able to raise the doors up and then pointing under the cill. You would need to level under the cill anyway with packers. Place the packers every 500-600mm for example is the measurement from top of brick...