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Thank you everyone for taking time to write. I've a lot better handle on what I'm dealing with. Appreciate your many posts.

Thanks for your reply, Engineer couldn't test because the boiler was too big and kept cutting out.

Thanks, it's a Baxi Combi - Duo Tec

I've been advised from another forum that diynot forum would be more suitable.... We moved into our new build home last September. Last week I discovered the combi boiler's first service was due 21st June, so in order not to have any issues with the two year guarantee, I booked a gas engineer...