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Will probably look at installing a switch. Might have it linked to the extractor fan. Thanks!

Great thanks. There's no way to have the cistern 5m above the shower as we are in a bungalow. So the only way to fix it is to get a new pump?

Hi Madrab, This is the shower.... https://www.sonasbathrooms.com/en/axis-luxury-round-thermostatic-shower-kit.html Attached is a pic of the pump.

I think the new shower is a negative head shower. The pump only kicks in when the water flows in the shower and this is after I turn on the sink tap

Yeah the pump kicks in for the hot water only when usingb the taps. Once the water is running in the shower it flows freely. And once the water starts to flow in the shower the pump kicks in.

Thanks for the reply. This is the shower... https://www.sonasbathrooms.com/en/axis-luxury-round-thermostatic-shower-kit.html Its a new shower that was fitted to replace one that was working. As far as I know the pump boosts both cold and hot water

Hi Terry, I have a similar problem to this. I have a new shower and the filters are not blocked. There is a pump fitted for to pump the water from the tank. When I turn on the water valve on the shower, no water comes out. However if I switch on the tap in the sink the water then comes out of...