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And... that seems to have fixed it! The connectors were surprisingly easy to unplug, so might have been just some oxidisation of a contact pin.

I have an Electra fridge-freezer with the same type of electronic thermostat, and the same symptom - fridge compartment temperature below freezing even with the thermostat dial turned down to 1. I've just tried the solution suggested above - empty it, let it defrost completely, and make sure...