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Hi Got a wireless shock sensor on a Texecom Premier Elite24 with wireless expander, this is the only Ricochet device I am using on the panel. On the Wintex Zones and Attributes page for the wireless shock sensor zone it states: 1) Ricochet Device Mode - Always Awake ( is this correct or should...

Hi, Its an Elite 24. Got issues with a Texecom Micro Shock w sensor on a bathroom window, when its set at night in part set, its goes off around 2-3 am randomly, its going to upset the neighbours. (Its been working fine for months) So I was thinking with a delay on the SAB, it would give me...

Hi I have a Texecom 24 and wish to program the system so that the internal sounder goes off when an alarm is triggered for about 30 seconds before the external SAB goes off. I could do it with an old Veritas but cannot find it anywhere on the Premier. I tried bell delay, but that only delays...

Brilliant

Hi Has any one installed one of these Texcom wireless shock sensors on a bathroom window? Just a bit concerned with condensation on the unit

Hi I have a Texecom Premier Elite 24 alarm. I installed it about a year ago and for the first time yesterday had a ATS PATH FAULT COM 1 issue to which I powered down the smartcom and rebooted, which solved the issue. Using Wintex, I have noticed that the alarm log every day has about 3 ARC...

Thanks for all your help, I got it all sorted eventually.

Hi Tried to change the username on the cloud user administration page but no luck

Thank you Wasn't thinking when I set it up with my work email, so use to using it.

Hi I am registered on Texecom Cloud with panel and App working perfectly. Unfortunately I registered using my works email that will soon be no longer in use. Can I change the username email and email in the User Details section of the cloud without causing issues with my connection to the...

Would this be on the setup user section on programming section ?

Hi Is there any way of quickly fully arming the panel with a Prox tag without it asking " Do you want to arm the system" and pressing Yes ?

Thank you

Hi I need to change an old faulty strobe Texecom Odyssey 1E bell box to a new Odyssey X-B Grade 3 sounder on a Premier Elite 24 panel. Would the best way to remove the bell be to enable Hold Off Mode on the panel and start work removing and replacing? Or should I remove the power to the bell...

Hi Might be a stupid question but the cloud light on the smart com is flashing continuously. It didn't flash before but everything is working fine on the system including the app. Is it warning me of an issue?

Brilliant Thank you

Do I need to change the Panels name?

Screen shot attached

Hi I have set up the Texecom connect app working perfectly. My only issue is that I forgot to put a site name in the App. It comes up with the word NONAME on the screen. Is there any way of changing this to Showroom Area or something similar?

Hi yes I do