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Thanks for your input guys. So the meter is still recording even though the display and transmitter aren't working, and it is possible for them to interrogate the meter? Their customer service agent implied that was not the case. If it is the case and I don't like their estimate I could insist...

I have a question about how these meters work for anyone with any experience of them. We only recently noticed that the meter is not sending data to the smart monitor in the kitchen, and when talking to the energy supplier they said I could get the reading off the meter display, but had to...