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Genuinely sorry to frustrate. I certainly don't intend to fix this myself, especially if it's a fire risk. Here's what I've turned off.

Thanks chivers67. If the mm relates to the thickness, its more like 10 or 12 if that's a thing. No printing on the cable though? Trying to get a torch on it.

Thanks both for prompt replies. @fortytwo - No overreaction? This could be a fire risk? Obviously a lot more serious than I expected and absolutely seething with the electrictian if this is the case. Plumber is realjy good friend of mine, so assuming he wouldn't use a cowboy??? Have turned off...

Hi guys, I'm usually happy to turn my hand to most DIY but when it comes to electrics, that stuff can kill you, so I tend to just pay the money and leave the risk of any serious injury to the qualified pros like yourself. Here's the story.. 18 months ago we had a new electric shower fitted and...