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I had come to the conclusion the not working RKP has power as leds lit but I was unsure of the other connection, Now I have the installation manual it make more sense its a bit like computers and network addresses, I think the control panel is not seeing tx rx on one of the RKP, possible due to...

Hi Handymanjo any chance of a full copy of the installation/user guide documentation please.

Nothing has been change, address, wiring, damage ect. Just the mains power off and back on! Ho and also before I could arm with 1 RKP and disarm with the other and vice versa so how they are wired? See original post, some leds are lit I have checked when using the functioning RKP & nothing...

Both key pads were working fine before tuning of the mains, now only one works the other is lit up buttons do not do any thing. Log in never had to login!

Logged in? If you mean one keypad works yes a & one keypad does not

Any thoughts on why 1 RKP works and the other does not

Thanks for the reply, I can't remember if the outside bells (2) sounded or not as its difficult to here them inside, sort of drowned out by the internal siren. I am not sure how a faulty battery or charge circuit would stop the second keypad "buttons" from working, can you explain please. Also...

Hi all I have a Veritas R8? (no keypad on the control box, battery was replaced last year) and two remote keypads ( 1 at the back door and 1 at the front door, all was working fine. The alarm mains is fed off the upstair lighting circuit, fused spur (not by me by the installer, the control box...