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We had LVT laid last June which is already having problems. It's bouncy, uneven and makes cracking noises all over. In one room the latex under the floor was all cracked. The builder recently lifted some of the kitchen floor tiles to check, but that latex wasn't cracked. Could the problem be...

We had a new floor laid in July. It started lifting and buckling recently so the builder came to look at it yesterday. The latex they laid underneath the tiles is cracking. They're trying to help but say they don't know why it's happening. The latex went on top of the original concrete base. I'm...