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Much appreciated.

Just a quick question. Am I right in assuming from what you’ve said that those service voids should be sealed? I’ve gone into the loft and they aren’t capped. The vents at the eaves are blowing air from outside straight down them.

Cheers for this. I’m already doing all of your first points so I’ll see if keeping the rooms from dropping below 14degrees helps and hope it doesn’t dent the wallet too much. I suspect from what you’ve explained that there’s a continuous cold airflow in the service void. When I’ve painted the...

Around 8-9 years. We had loads of problems with the company that built them. They eventually signed the house off themselves without addressing a good number of the issues we’d raised and said we’d told them to. The work that they did do around snagging issues wasn’t up to the standards of a...

So taking the plaster board off and going from there? Do you know why there’s a cavity between the plaster board and the membrane/insulation?

When the temperature drops enough the condensation covers that full bottom window pane and has been as high as half way up the vertical pane.

It varies. Some neighbours have the same problem with excessive condensation and mould around the windows, some also have mould up in the corners of the external walls in the bedrooms and some don’t have either of these issues.

I’m looking for some help and advice. I live in a new build and we have a problem with condensation, mould and damp plasterboard around the bedroom windows in the winter. It doesn’t matter what we do inside the house or even if the windows are left slightly open. Once the temperature drops the...