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Hmm yeah, thanks. We were pretty naive to it as we had the boiler done pretty much straight away. It's been past the years warranty for the heating system now too so it's only the boiler that is covered. Do the pictures help anyone understand why I'm getting dead bugs out of the hot tap?

Pictures of fortic cylinder Pictures of cold tank in the loft (disgusting I know) Can't get pictures inside fortic cylinder ATM But will soon

Hmm good point. Do British gas usually do that?

The fortic tank has been cleaned. What is the heating header cistern? The plumber used a wet vac

Yes it's a fortic cylinder. I'll get some pics asap, thank you. The cold tank in the loft is filthy and lidless, but as I've said in my post we were told this was nothing to do with the hot water as it doesn't feed the hot water.

The plumber cleaning it didn't send us but he showed us the before and after. It wasn't perfect but it was cleaner and we were told to expect some debris for the following days.

We've just had it cleaned less than 2 months ago

The hot tank has a lid, that's what we don't understand!

Yes looks like it. It's ancient and avocado green colour. For context when we moved in last year our boiler was 40 years old, immediately got a new one.

Hi all, For the past year we have had parts of dead bugs (ie spiderlegs, bits of wings, shells) and odd debris coming out of our hot water tap only in the bath. We have a classic boiler (not combi) so we have a large old hot water tank/cylinder in the airing cupboard in the bathroom and a tiny...