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It's under a year old was working before this problem

Sorry forgot to mention I bought another keypad & connected to the same panel & same result so I connected the original keypad

Thanks Yes I have tried 1234 Re the panel the led is flashing is that ok Thanks

I have a Honeywell galaxy flex100 alarm panel, an mk7 keypad. Connected to a kinetic az ÷ 220 external bell box both are new. When I enter my code the message reads invalid code when the engineers code is entered it says insufficient access rights. The panel has been powered down & restarted...