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Thanks for the reply - appreciate the offer of help - panel is on v4.03.00LS1 It's late tonight so won't bother you now but I'll try and drop you a message tomorrow.

Hi - hoping someone may be kind enough to be able to help with an issue I'm having with my home alarm system please. I have a telecom premier elite panel which was installed about 9 years ago I think. It is connected via. a Smartcom unit and whilst we've not activated the alarm for several...