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Maybe, I wasn't there when he did it, so was thinking a full reset to factory, but tried as mentioned above process, but still uses his pin and not the factory 4321.

Hi guys, we are having an issue with the new panel. my dad installed the unit, followed an instructional video, and we are having a weird issue. We carried out the walk test and all seems fine. However, when the alarm is off, all the sensors will trigger as if it's armed. even during exit...

Hope someone can help. I have self installed a Texecom Veritas alarm panel to replace a faulty Scantronic unit. My system uses only 3 zones. Zone 1 Entry/Exit. Magnet switch. Zone 2 PIR (not in the exit entry area.) Zone 3 Patio door Magnet switch. I don’t have a programming manual and I am...