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This is my first time renting, do I contact them or is it the lettings agents and land lords responsibility? Do you think the patio slab is causing the toilet to gurgle and eventually back up? Thank you for your reply

I'm wondering if someone can give me some advice before I contact the letting agents again. I moved into this Victorian terraced rental property about three months ago. The bathroom is downstairs and everything is pretty old. Even the waste pipe behind the toilet is badly discoloured.. I've...