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just lately the pump motor has been coming on gor about 10 seconds every 5 minutes. Does anyone know why this happens or what it is indicating the pump has been instaled for about 9 months

the siphon in our cistern appears not to be working the water goes up but lacks the oomph to flush so I bought myself a new one. The instructions say i need to turn the water supply off - obvious perhaps but when I went to turn the mains off the valve doesn't have any thing to enable me to turn...