Thanks for the replies. I did get it cleaned by Sketchely's, even though they kept it 6 weeks on both occasions!!
No point claiming on the insurance, the excess is more than the rug!! Looks like this rug will be confined to a bedroom???
Help! Have just spent £40 getting a cream rug dry cleaned,to try and remove a red wine stain, it didn\\\'t work, so they did it again, still not good. Have tried biological washing powder, but that\\\'s made the stain appear darker!!!!! :cry: