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All sorted now - we shut off the hot water feed from the shower pump, leaving only the cold water feed out, which was blocked. Turned the pump up to full pressure, and out came some green gunk, followed by water - yeay! No need to drain the tank this time, so better for the water bill, not so...

Softus - sorry I wasn't getting at you - it was this response I didn't appreciate... I appreciate your attempts to help me and my confused keyboard inputs. My father-in-law's coming over tomorrow to lend my husband some moral support on his journey into the attic (how hard can it be...) so...

Softus - we'd refilled the cold water tank, after draining it to fit the pump. The hot water tank was empty/cold. And there was me thinking there was straightforward answer to my query - yes, no cold water flow though shower pump, sounds like there's an air lock/blockage whatever. That's...

What I meant was that the temperature dial wasn't all the way to the cold, but not that far off. The water coming out felt cool, so I thought that was OK. I then realised that the hot water supply was also coning out cool, 'cos the tank was empty. In our relief to have a powered shower after 2...

Our shower pump has just died, and we've bought an exact replacement (a NewTeam varispeed 50). When the old one died, water would simply flow through it and out of the shower, albeit not at much pressure. We fitted the new one yesterday. Although 3 out of 4 pipes in/out of the pump had valves...