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Great information, thanks guys... Firstly, I think I'll clean the HE as you suggested... Although I'm not confident doing it myself - I know someone who will !! And, as suggested there may well be something else wrong - maybe the temperature sensor, so I will get that checked. I've...

I live in Salisbury and the water is known to be hard, but maybe this isn't the entire problem. It was fitted when originally installed with an electric scale inhibitor..... The failure with the HE was that it was completely caked up, so much so that the water would not flow through - I...

We bought a newly built house 3 years ago, and it was installed with a Powermax 155x combi system. We've had numerous problems with it leak new pumps new heat exchangersThese were covered on the inital warranty - so I wasn't too bothered. Now, we have the same problem and it needs another...