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The flushing was done by connecting the machine to the pipes leading to & from the boiler. The Boilermate heat store wasn't affected.

Boiler: Worcester Bosch Greenstar 24RI - installed summer 2006 ! Heatstore: Boilermate II Symptoms were boilermate not staying up to temperature when C/H on, escalating to boiler only staying on for a minute or so at a time, then boiler only came on for 5 secs = no H/W or C/H . Have...

Thanks for this. How do we get the boilermate descaled? How do we find someone who shares your view that "throw away and spend thousands" isn't the only solution?

We have a Boilermate II FE200 fed from a new Worcester Bosch boiler. Pumps are new. We can get hot water but not heating. Whilst the pipe from the boiler to the boilermate is hot , the pipe back out to the boiler is cool, the pipe leading to the central heating pump gets hot only if CH...