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Thanks for the very speedy response, breezer. I'll give that a try. At least trying that won't make things worse (which is what happens when I tinker with anything mechanical! All the best, thanks.

Is it possible to get the front rubber gasket off to get between the tub and drum. There is probably a bra wire stuck there as the machine is making a noise which I am sure is coming from there. (clicks more in one direction than the other. I'd love to save some money by not having to call...