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Sorry forgot to mention we did call out the installer when the boiler broke down a few days after it was installed and he came out twice but blamed the board. it was at that point we called the manufacturer. We also called Corgi because we thought it was a dodgy install but like i mentioned...

. I thought you said it was extended.........Boiler was installed in October 2005. It had a one year manufacturers warranty which will bring it up to October 2006. we are now in March 2007 (6 months out of the manufacturers warranty) so if it was extended what was it extended to and for how...

The plot thickens.............. You seem to have more information that I the landlord and owner of the boiler have!! Please can you advise on when the manufacturers warranty was extended because I wasn't advised of this. I did write them a letter asking for the warranty to be extended as...

I have just read a few more posts............. We seem to be missing the point here. What I am looking for is a solution to the problem. My initial post was to ask if anyone could help suggest a reliable boiler to replace the boiler I am having problems with. Some people seem to be bent on...

Hello - Sorry I was away over the weekend. To the gentleman who asked about the time estimate homeserve gave to repair this, Can I confirm I spoke to them twice. The first time I called they told me they didnt know when they will be able to get the part in. The second time I called, I spoke...

I dont believe this............. I have been told by Homeserve they are not off the shelf parts and cannot get hold of them for at least 10 days and in the mean time if I can get someone else to do the work they will pay for it. Please can someone help me. Can I have a price and where I can...

Model number - M96245SM/C GC NO - 47-970-23 serial number - NO11980905GB I spoke to Homeserve today about the frequency of the PCB breaking down, but they have confirmed they have never changed the PCB. Apparently the last time the boiler broke down they diagnosed it was a PCB failure, It...

You know I feel a lot better someone has mentioned this might be a sacm. It did cross my mind but when I mentioned it to my partner, he didnt think anyone in their right senses would go without heating for over a month just to avoid paying rent. Especially as it was so cold over Xmas, having...

Thanks. One thing is it does prove that it is still a "baby boiler" as it's only 18 months old. The tenants have gone out now but I will go down there this evening and get the make. I belive it is a RIVE HE or something.

Just spoke to tenants. Does this number sound right? NO11980905 Biasi Riva If not I will pop down there this evening and pick up the details myself. Thanks

Thank you Tony. We are based in Milton Keynes. I remember the boiler broke down in the beginning of December and wasn't fixed until mid January. In fairness to Home serve we didn't call them out until a week or so after the boiler broke down because we were kind of hoping it will start...

Thank you very much for your comments and advice. To the guy who questioned BIASI charging me £50 for the new board; I reported the fault on day 2 after install of a brand new Biasi boiler. (boiler switching on and off) They sent someone out on Day 4 after the install. The Engineer turned up...

I am at my wits end. We bought a house with a dodgy boiler 2 yeas ago, (of course it all seemed to work when we viewed the house) We rented it out but a few weeks later the boiler broke down and thought rather than fixing a boiler which we didnt know its history it will be best to buy a new...