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I have tried to approach this forum with an open mind after reading the arrogant and aggressive posting of many members but sadly it seems that the evidence on display is only too true. I fail to see why this forum section exists at all if all that can be imparted from the experts are insults...

I should have said that it goes without saying, we have had the unit turned off since the problem occurred. Although I am not a professional gas engineer I hope I do not come across as being that stupid! Basic chemistry tells me that orange flames are gas being burnt inefficiently and as...

Hi there, 1) I have a Baxi Bermuda 572W back boiler. 2) About a week ago my wife and I noticed that there seemed to be more light coming from behind the front fire than normal when the boiler was on. Upon closer inspection we noticed that the flames were burning orange and seemed much...