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Thanks for your responses To clarify: I should feel completely comfortable with the idea of myself or someone else touching either the earth or neutral wire at this point?

Fair enough, the earth is harmless, but what about the neutral wire?

Hi all, I would like to pick your brains regarding what has happened here. In the bottom right of this picture of our fusebox and electric meter, you can see a black plastic unit out of which comes a green/yellow wire and a blue wire. Where both connect to the black plastic I can see...