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I've actually booked Ideal to come out twice now (the first being 2 weeks ago) and both times they have cancelled on me - though they didn't tell me about this, I had to ring them on the day to find out! The next time a guy is supposedly coming out is on Friday but I'm not holding too much hope...

Unfortunately it's about 2 yrs 4 months!

The auto air vent seems fine. I don't think I have the equipment to check voltage so not sure how I would do this. I'm kind of assuming now it could be a variety of things so should I perhaps bite the bullet and fork out more cash? The boiler is only 2 years old as the house is a new build...

Ok done that. The spindle turns no problem. Can we assume it's not a pump issue from this? Thanks again for your help.

Hi again, and thanks again for the response. When I undo the screw in order to get to the spindle, should water carry on coming out or should there be a slight amount and then it stops? While I'm tring to undo the screw to get to the spindle it seems a lot of water is draining - is this...

It's definitely an ICOS boiler and controls central heating and hotwater (maybe I'm confused as to what a combi is?! I don't really know anything about this sort of thing.). Neither the CH or HW are working. I'm in dispute at the moment about the payments and the fact that the boiler is...

Hi, I own an Ideal ICOS He24 Combi boiler system. One morning about a month ago I realised the boiler had stopped functioning and was displaying the error code L9 or sometimes H9 depending on whether I attempted to start the central heating or hot water. I looked in the manual and found out...