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i`m sorry........ :oops: just a bit desperate

help me please!!!!!!!!!!!!!!

ahoy hoy...i have a vaillant 828e turbomax 8) anyhoo most of the time it doesn`t work! no heating no hot water (blah blah blah) the prob is ,when i turn it off and on again,the boiler springs to life,goes thru it`s ignition process then does absolutly nuffin`. absolutly no hot water but...