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When a product designer replies to a forum it is difficult not be reported as spam by other less objective people. However, what this forum and some of its contributors have inferred, or in some cases stated, are now seriously miss-leading other members off on potentially wrong paths...

OK ravenheat came out- The same day I called. He fitted a free upgrade to the boiler. Looked at the system and then spoke to office. It was diagnosed as a controller/computer fault. I am awaiting the replacement to be fitted. I will let you know what happens when this fitted. Agile -...

Did you ever resolve this problem? I have exactly the same problem and its so intermittent its driving me nuts. Do I call the ravenheat engineer?