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We had a worcester bosch greenstar 12ri (not combi) installed in February and have had no end of problems ranging from leaking to joints to the condensing pipe exiting at an upwards angle so condensate was flowing back into the boiler! The latest (radiators only coming on when heating was on)...

Hello. My installer has just put in a W. Bosch 12ri boiler with the horizontal part of the condensate pipe rising up by about 2cms as it goes out of the house rather than down (before it elbows vertically) (looks like they've drilled a hole in the wall at a slight upwards angle by accident). He...

My Hotpoint aquarius plus (supersilent) WD640 is leaking water from the soap drawer on spin cycles. I took advice from an earlier post and checked if the dispenser was blocked but it isn't. It is also pretty loud on the spin (despite its name). Lots of forward to back movement in the drum also...